Contact Us

We'd love to hear from you!

Whether you have a question about an order, need help choosing the perfect gift, or are interested in a custom order, we're here to help.

Customer Support

Please include your order number (if applicable) along with your message so we can assist you as quickly as possible.

Email: gemcreations.events@gmail.com

Business Hours:
Monday – Friday: 10:00 AM – 7:00 PM (EST)

We typically respond to emails within 1–2 business days.

Custom Orders

Looking for something unique?

We love creating personalized gifts, gift baskets, party favors, corporate gifts, and special occasion bundles. Contact us with your ideas, and we'll work with you to create something special.

Before You Contact Us

For faster service, please check our:

• Shipping Policy
• Return & Refund Policy
• Frequently Asked Questions (FAQ)

Many common questions about processing times, shipping, and returns are answered there.

Thank You

Thank you for supporting Boxed Gems! We appreciate your business and look forward to helping you create thoughtful gifts and memorable moments.